United Kingdom 
Singapore 
AustraliaStandardise Your Global After Sales Support Protocols
Keeping a centralised database of all buyers and purchases gives your business the edge in KYC.
Is your business a global brand?
As your brand grows globally, it will always be subject to new challenges. Implement a standard procedure to register and manage your products by buyers before it increases your churn rate.Â
- Exposure to counterfeits from competitors
- Increase in support to global customers
- Management & coordination of global suppliers and vendors
Focus on buyer retention with Secqrd. It is easier to upsell to existing buyers to create new revenue streams if your after-sales engagement process is automated and simplified. The following are the immediate advantages to your organisation.
Increasing LTV: Retention & Loyalty
Secqrd gives you the edge in maximising your existing commercial relationship with buyers of your product.
- Giving your buyers a premium after sales experience.
- Adopting a D2C approach in managing relationships.
Better Customer Service
Implement a customer-centric tool
- Secqrd is a customer-centric tool
- Accelerate response rate with collaborative tools
- Send vouchers as rewards to buyers
Easier Product Registration
Prevent counterfeit and unauthorised sales
- Introduce a new product authentication method
- Include a QR code sticker with your products
- Allow customers to register product e-warranty
- Distinguish your product from counterfeits
Improving Operation Efficiency
Secqrd provides your team the ability to collaborate in a single message thread with buyers. Each team member can be added into the same thread at different points of a conversation.Â
Make Data-Driven Decisions
Monitor the product performance in your inventory
- Get insights of buyer preferences easily
- Identify most popular version of each product
- Remove the sale of problematic products
- Collect valuable evidence to be sent to manufacturers
Boost Revenue (ARPC)
Generate new revenue streams with existing buyers
- Extended warranties
- Premium add-on services
- On-site tech support
- Secqrd insurance (2024)
Reduce Your Headcount
Reduce redundancies in customer support teams
- Reduce 1/3 of phone support teams
- Resolve customer issues with limited interaction
- View instant history of communication
Optimise Warranty Management
Track & manage buyer warranty support
- Instant identification and verification of buyers
- Reduce support time with limited interaction
- Prevent duplication of customer reports
- Reduce fraudulent claims
Get Secqrd.
From only US$34 per month
(Valid until 31/8/2024)
One flat subscription fee billed per business, priced annually.
- Connect with your buyers
- Increase revenues
- Digitalise processes
- Optimise operations
- Reduce fraudulent claims
- And many more..
Get a 30% discount when you sign up for 2 years.
Connect with us.