Monitor Support Cycles
Establish your after-sales obligations
Keeping Track of Active Warranties
Secqrd makes it easier for your customer service teams to review a buyer’s warranty status instantly with date of purchase to avoid fraudulent claims.
Default Warranty Settings
Each product is stored on Secqrd with a default warranty setting that you can save when a product is created:
2-year standard warranty
When an extended warranty package is purchased by the buyer, it will be added after the default warranty period ends.
For example:
Original default warranty period : 2 years
Original coverage period : 1/1/23 – 31/12/24
Extended warranty period : 1 year
New coverage period for product : 1/1/23 – 31/12/25
Secqrd simplifies the renewal of warranty support
Step 1
See data on current active warranty plans.
Step 2
Remind buyer to renew their support.
Step 3
Using our secure payment gateway.
Step 4
Buyer’s protection is now extended.
Secqrd provides both your business and your buyer an alert before the warranty period expires.
Immediate Alerts
- Verify a buyers' warranty coverage before providing support
- Establish your support obligations to a customer
- Know when to approach your buyers for upgrades
Your buyers can register on Secqrd with a single social media account
Types of Warranty Upgrades
- 1-year one-to-one exchange warranty
- 1-year extended warranty
- 1+1 year limited warranty
- 3-year limited warranty
- 3-year full warranty
- and many more..
Other Features
- Set the default off-the-shelf warranties as provided by manufacturers
- Link the manufacturers warranty URL in product page
- You can opt to register the manufacturer's warranty on behalf of customers
- See an overview of upcoming warranty expiry dates
Upsell Extended Warranties
Always keep track of your support levels to buyers before a warranty expires.
1-Year Extended Warranty
Add-on fees apply
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From only US$79 US$49 per month
(Valid until 30/6/2024)
One flat subscription fee billed per business, priced annually.
- Gain access to full features on Secqrd
- Includes 20 team accounts
- Supports up to 5,000 unique buyers
- Manage 200 product types
- 10% transaction fees on add-on sales
- 60-day money back guarantee
Get a 30% discount when you sign up for 2 years.
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