United Kingdom 
Singapore 
AustraliaCollaborate & Delegate Claim Reports
It is more efficient to maintain communications with a buyer using a single integrated platform that promotes collaboration among various team member, on-site technicians and 3rd party vendors. Â
Single message thread per claim
Integrate all Correspondence
- Add related team members in any conversation
- Monitor progress of claim reports
- Prevent communications outside of system
- Mark conversation as completed
Secqrd promotes collaboration among your after-sales team
Types of User Accounts
- Immediate customer service teams
- Accounts / after-sales departments
- Branch manager / sales outlets
- Online e-commerce store managers
- Distributors / Agents / Resellers
- 3rd party maintenance teams
- 3rd party logistic teams
- Manufacturer representatives
- and many others..
Inbox Features
- View buyer profile (opens in a new tab)
- View product (opens in a new tab)
- View timeline of claim submission to end
- Easily add colleagues into a message thread
- Mark report as completed
- Issue a gift voucher to buyer
- Mark report as spam (if wrongly sent)
Coordinate on-site repair or maintenance with ease.
Allow collaborative conversations to expedite a solution to your buyers.Â
<< View Next Feature
Warranty Management
View Next Feature >>
Data Analytics
Get Secqrd.
From only US$79 US$49 per month
(Valid until 30/6/2024)
One flat subscription fee billed per business, priced annually.
- Gain access to full features on Secqrd
- Includes 20 team accounts
- Supports up to 5,000 unique buyers
- Manage 200 product types
- 10% transaction fees on add-on sales
- 60-day money back guarantee
Get a 30% discount when you sign up for 2 years.
Connect with us.