United Kingdom 
Singapore 
AustraliaStandardise Your Global After Sales Support Protocols
Keeping a centralised database of all buyers and purchases gives your business the edge in KYC.
Is Your Business A Global Brand?
As your brand grows globally, it will always be subject to new challenges. Implement a standard procedure to register and manage your products by buyers before it increases your churn rate.Â
- Exposure to counterfeits from competitors
- Increase in support to global customers
- Management & coordination of global suppliers and vendors
Simplify Buyer Engagement in After Sales
Focus on buyer retention with Secqrd. It is easier to upsell to existing buyers to create new revenue streams if your after-sales engagement process is automated and simplified.
Increasing LTV: Retention & Loyalty
Secqrd gives you the edge in maximising your existing commercial relationship with buyers of your product.
- Existing buyers are easily approachable
- They would be more receptive to better customer service
- You do not need a large marketing budget to approach existing buyers.
- You do not need to spend a long time to convince existing buyers.
Improving Operation Efficiency
Secqrd provides your team the ability to collaborate in a single message thread with buyers. Each team member can be added into the same thread at different points of a conversation.Â
Gain the Following Business Advantages
Focus on buyer retention with Secqrd. It is easier to upsell to existing buyers to create new revenue streams if your after-sales engagement process is automated and simplified.
Buyer Convenience
Improve Customer Service
Implement a customer-centric tool
- Secqrd is a customer-centric tool
- Accelerate response rate with efficient report management
- Send vouchers as rewards to buyers
Simplify Product Registration
Prevent counterfeit and unauthorised sales
- Introduce a new product authentication method
- Include a QR code sticker with your products
- Allow customers to register product e-warranty
- Distinguish your product from counterfeits
Business Performance
Make Data-Driven Decisions
Monitor the product performance in your inventory
- Get insights of buyer preferences easily
- Identify most popular version of each product
- Take decisions to remove the sale of problematic products
- Collect valuable evidence to be sent to manufacturers
Boost Revenue (ARPC)
Generate new revenue streams with existing buyers
- Extended warranties
- Premium add-on services
- On-site tech support
- Secqrd insurance (2024)
Reduce Your Headcount
Reduce redundancies in customer support teams
- Reduce 1/3 of phone support teams
- Resolve customer issues with limited interaction
- View instant history of communication
Improve Warranty Management
Track & manage buyer warranty support
- Instant identification and verification of buyers
- Reduce support time with limited interaction
- Prevent duplication of customer reports
- Reduce fraudulent claims
Get Secqrd.
From only US$79 US$49 per month
(Valid until 30/6/2024)
One flat subscription fee billed per business, priced annually.
- Gain access to full features on Secqrd
- Includes 20 team accounts
- Supports up to 5,000 unique buyers
- Manage 200 product types
- 10% transaction fees on add-on sales
- 60-day money back guarantee
Get a 30% discount when you sign up for 2 years.
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